Can I cancel or change my order?

Orders are processed quickly to ensure fast shipping. If you need to cancel or modify your order, please contact us as soon as possible. Once an order has been processed, changes may not be possible.

Are your products handmade?

Yes! Many of our products are carefully designed and assembled by hand. Because of this, minor imperfections may occur, but we always strive to ensure each item meets our quality standards.

How long does it take to process an order?

Orders are typically processed within 7-10 business days before shipping. During busy periods, processing times may be slightly longer.

How can I track my order?

Once your order ships, you will receive a tracking number via email. You can use this number to track your package through the carrier’s website.

Do you accept returns?

Due to the nature of our products, returns are not accepted unless the item arrives damaged or there is a seller error.

What should I do if my order arrives damaged?

If your item arrives damaged, please contact us within 48 hours of delivery with photos of the issue. We will work with you to resolve the problem.